Terms & Conditions

Terms of Use Agreement

 Welcome to Zoomlite.com.au (the 'Site').

Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.

Zoomlite.com.au reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on Zoomlite.com.au you grant us the right to add your contact details to our database and transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily unsubscribe via a link or contacting our Customer Service Staff at help@Zoomlite.com.au.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation from Zoomlite.com.au does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Zoomlite.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. Zoomlite.com.au reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must be paid by credit card through Pay Pal. We may require additional verifications or information before accepting any order.

  

Liability

Zoomlite.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received and as set out in our Refunds policy.

  

Delivery

The delivery times provided by Zoomlite.com.au are estimates only. Zoomlite.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.

 

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only be made as long as the order has not already been processed. Zoomlite.com.au cannot accommodate all address change requests and takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss due to this.

 

International Customs Charges

Some orders may incur a customs or import duty charge. Zoomlite.com.au does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries laws and regulations. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to us and Zoomlite.com.au will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Zoomlite.com.au will not be held responsible for any loss as a result of this occurrence. We cannot mark International orders as a gift to reduce any customs fees.

  

Warranties and Repairs

All repairs are carried according to the manufacturers instructions. In some cases, faulty items cannot be repaired and a replacement or refund will be offered. Zoomlite.com.au cannot control the availability of parts of replacement goods. Zoomlite.com.au will however do everything possible to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process.

  

Currency & Pricing

All transactions are processed in the currency shown on the product and checkout pages. There may be additional duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All transactions are charged in Australian Dollars unless you have chosen any other currency on our site. If you choose a foreign currency and elect to pay with Paypal, you will be billed in Australian Dollars

Refunds & Returns

Returns must be in as new condition with tags attached unless faulty. Faulty goods will be dealt with as per our returns policy. We recommend sending returns via registered post as we do not accept responsibility for lost items. We will happily exchange or refund your item provided the item and its packaging are in the original condition with the original tags attached subject to our returns policy. Gift cards and promo codes cannot be applied to exchanges. Returns must be made within the timeframe listed on the returns page unless faulty. Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. Zoomlite.com.au will not pay to return these items to you.

  

Order Cancellations

If notified before goods have been dispatched, Zoomlite.com.au will try and accommodate order cancellations. If items have been shipped, Zoomlite.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

  

Copyright and Trademark Notice

This site is owned and operated by Zoomlite.com.au. Unless otherwise specified, all materials appearing on this site, including the text, design, logos, icons, graphics and images are the sole property of Zoomlite.com.au. All software used on the site is the sole property of Zoomlite.com.au or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and not for any other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Zoomlite.com.au. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Zoomlite.com.au shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Zoomlite.com.au shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Zoomlite.com.au shall immediately issue a credit to your credit card account in the amount of the charge.

  

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Zoomlite.com.au is not responsible for the operation of or content located on or through any such site.

 

Promotions

Promotions, discounts and promotional codes (collectively "Promotions") are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated. One time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions. Promotions do not apply to gift certificates, shipping, GST or duties or similar services. Promotions cannot be applied retroactively to previously placed orders or to orders that have been adjusted. For promotions requiring a minimum order size, charges for shipping and credits from gift certificates do not count towards the minimum order size requirement. For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item. If merchandise was purchased with a Promotion and subsequently returned, you will be issued a credit or refund at the promotional price and, if the Promotion has expired, it cannot then be applied to a replacement or future order. If you return a gift that was purchased with a Promotion and the Promotion has expired, you cannot apply the expired Promotion to a replacement or future order. Promotional items are available only while supplies last; Zoomlite.com.au does not issue rain checks for items that run out of stock. Zoomlite.com.au can, at its sole discretion, extend or terminate a Promotion at any time. Zoomlite.com.au has no obligation to advise an entrant of an incomplete or incorrect entry and will not be accountable for the return of any item ordered incorrectly. By claiming a promotional offer on your order, you agree that you have understood the terms and conditions of that promotion.

The site is owned and operated by
Zoomlite Australia Pty Ltd

2/80 Mills Road,
Braeside 3195. Australia.

ABN 87 007301895